EU General Data Protection Regulations (GDPR)
Some of the key ways we comply with these regulations are:
We explain what you’re consenting to clearly and without ‘legalese’, and ask that you explicitly consent to contact from us.
In the event of a breach we will notify affected users within 72 hours of first having become aware of the breach.
Right to Access
Users can request confirmation as to whether or not personal data concerning them is being processed, where and for what purpose. Further, we shall provide a copy of the personal data, free of charge, in an electronic format.
Right to be Forgotten
Once we have compared your (the subjects’) rights to “the public interest in the availability of the data”, we may delete your personal data where you have requested this.
We allow you to receive the personal data concerning you, which we will provide in a “commonly used and machine readable format” and you have the right to transmit that data to another “controller”.
Privacy by Design
We implement appropriate technical and organisational measures, in an effective way, in order to meet the requirements of this Regulation and protect the rights of data subjects’. We hold and process only the data absolutely necessary for the completion of our duties (data minimisation), as well as limiting the access to personal data to those needing to act out the processing.
Section 1 – What do we do with your information?
If you choose to fill in a contact form on our website, an e-mail is sent through our servers. By Swiss Law we archive e-mails after 3 months for administrative and logistic purposes. If you wish that information for and only use it for the purpose of contacting you in relation to that enquiry.
We do not do Email marketing or publicity by default (NewsLetters). With your explicit permission, we may send you emails about our services and updates.
Section 2 – Consent
How do you get my consent?
When you provide us with personal information (contract, e-mails or other personal information about your activity or business) we ask you to explicitly consent to keep it only for contractual or legal disputes. Contracts between the Parties are kept in a duplicate form, signed, for 10 years. E-mails exchanges can also be used for legal reasons.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If you change your mind, or a contract is refused or repudiated, you may withdraw your consent keep information about you, for the continued collection, use or disclosure of your information, at anytime, by contacting us.
Section 3 – Disclosure
We may disclose your personal information if we are required by law to do so.
Section 4 – Data Storage
Your data is securely stored in Switzerland, in a Datacenter certified ISO 14001, ISO 50001 and ISO 27001. More Information about the Datacenter ISO certified. You may also check Our Provider data protection regulation.
Section 5 – Third-party services & links
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 6 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your personal information, the information is encrypted using secure socket layer technology (SSL) and stored with industry-standard encryption. Although no method of transmission over the Internet or electronic storage is 100% secure (especially e-mails with attachements), we implement generally accepted industry standards.
Section 7 – Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling all cookies will usually result in also disabling certain functionality and features of any website. Therefore it is recommended that you do not disable default practical cookies (such as languages sessions, etc.).
Find what cookies your site is using: Clearing cookies
The first thing you need to do is figure out the cookies your site is using, how and why they are used. For this example, we will use Google Chrome on Mac as an example. You can use any browser you’d like and the steps should be very similar:
Before you start you need to clear your cookies.
This process depends on your browser but it is very similar.
Disclaimer: Clearing your browser cookies most likely will Log You Out (disconnect) of other services like social media, stored user’s login, etc.
- On your Mac, open Chrome.
- At the left top, click Chrome / Clear Browsing Data…
- You can choose what cookies you want to delete.
- Once the data deleted (cache, cookies, etc.) if you visit the website again, you will see everything that has been stored during your navigation on any website.
No shady privacy policies or back doors for advertisers
We don’t use any Google Analytics (US) Tracking codes into our website.
We Recommend, for maximum privacy on internet, to use FireFox Browser :
- Firefox Privacy Notice
- Firefox products are designed to protect your privacy
- Firefox protects your privacy in every product
- A security guide to safer logins and passwords
- Extensions and Add-ons such as “AdBlock”, and many other anti-tracking extensions.
Today you can manage your privacy with your own tools and behaviour
To avoid GAFA APIs or Browsers to track your online behaviour (profiling) by default, for example, do not navigate while logged into Google Chrome, MS Edge or YouTube. You can browse “anonymously” while logged out accepting or not their cookies policies.
Some useful tools:
Questions and contact information
If you would like to access, correct, amend or delete any personal information we have about you, or simply want more information just Contact Us.
We don’t mention explicit e-mail addresses or our personal phone numbers into our website for spam / unwanted publicity reasons.
Clients Area / E-mail Accounts and others
If you ask Us to register a domain name or other services on your behalf which require business or personal data, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
- You are responsible for safeguarding your passwords that you use to access our service and for any activities or actions under your password management, whether your password is with our service or a third-party service.
- You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account (Workspace, E-mail Services, Client Area, etc.).
- You cannot use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
If the Customer provides us material, such as images, texts, drawings or any other form of file that must be integrated on his website or other platform, he guarantees that he owns all rights to these images or that the material is CopyLeft (freely distribute and modify versions of a work). ARTELABS DIGITAL may under no circumstances be held liable for any infringement of third party intellectual rights of third parties on material provided by the Client.
Newsletter / E-mail Campaigns
ARTELABS DIGITAL does not send unwanted e-mails or publicity (spam) thought any kind of NewsLetter form.
Please inform Us if you receive e-mails from us “artelabs.com (alias .ch)” that have not been solicited or that come from a SMTP security breach (botnet).
We use safe protocols for registered domain names and e-mail services @Infomaniak SA to avoid spam, identity usurpation, etc., such as:
- DMARC: The DMARC protocol prevents your domain name from being spoofed.
- DKIM: The DKIM protocol allows emails to be signed when they are sent. This ensures that the content of the mail is not altered in the course of delivery.
- SPF: The SPF record allows you to indicate which servers can send mail with your domain name.
If we decide to adopt a NewsLetter System, you will need first to subscribe on your own willingness and you can unsubscribe at any time at by clicking on “unsubscribe”.
This data, which is needed for properly carrying on news about our services, is securely stored but never transmitted to other companies. Only your name (or nickname), company name and e-mail address will be stored into the subscribers database. All the “advertising” for new functionalities, services or products can be found into our website and in our F.A.Q page.